التفاصيل البيبلوغرافية
| العنوان: |
Quality Management System for Enhancing Customer Satisfaction: An Onsite Assessment Conducted in Accordance with ISO 9001 |
| المؤلفون: |
Karri Naveen, Chitirai Pon Selvan |
| بيانات النشر: |
TuEngr Group, 2021. |
| سنة النشر: |
2021 |
| مصطلحات موضوعية: |
ISO 9001:2015, Customer focus, Auditing management system, Conformance, Certified organization, Management review, Quality management system (QMS), Customer satisfaction criteria, Continual improvement, Quality objective, Monitoring customer's perception, Analysis and evaluation, QMS implementation |
| الوصف: |
International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies, 12, 7, 12A7L: 1-9 |
| DOI: |
10.14456/itjemast.2021.138 |
| URL الوصول: |
https://explore.openaire.eu/search/publication?articleId=doi_________::18e1de5f5ac3cb699048f1f67eedca02 |
| رقم الأكسشن: |
edsair.doi...........18e1de5f5ac3cb699048f1f67eedca02 |
| قاعدة البيانات: |
OpenAIRE |
