Strategic grouping of Indian Public Sector Banks (PSBS): service quality and financial performance
| العنوان: | Strategic grouping of Indian Public Sector Banks (PSBS): service quality and financial performance |
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| المؤلفون: | Supriyo Roy, S. K. Bose, R. S. Dhalla, Purnendu Paul |
| المصدر: | Total Quality Management & Business Excellence. 32:898-920 |
| بيانات النشر: | Informa UK Limited, 2019. |
| سنة النشر: | 2019 |
| مصطلحات موضوعية: | Finance, Service quality, business.industry, Restructuring, 05 social sciences, Public sector, Developing country, Benchmarking, General Business, Management and Accounting, SERVQUAL, 0502 economics and business, Data envelopment analysis, 050211 marketing, InformationSystems_MISCELLANEOUS, business, 050203 business & management, Financial services |
| الوصف: | Financial industry in a developing country like India is undergoing through a very dynamic pace of restructuring; it is imperative for any bank to continuously monitor their efficiency by keeping p... |
| تدمد: | 1478-3371 1478-3363 |
| URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_________::20b71b2330970dcf829b6bfa04d1415d https://doi.org/10.1080/14783363.2019.1651196 |
| رقم الأكسشن: | edsair.doi...........20b71b2330970dcf829b6bfa04d1415d |
| قاعدة البيانات: | OpenAIRE |
PDF full text from Publisher | تدمد: | 14783371 14783363 |
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