Workplace incivility: A review of the literature and agenda for future research

التفاصيل البيبلوغرافية
العنوان: Workplace incivility: A review of the literature and agenda for future research
المؤلفون: Irene E. De Pater, Amir Erez, Pauline Schilpzand
المصدر: Journal of Organizational Behavior. 37:S57-S88
بيانات النشر: Wiley, 2014.
سنة النشر: 2014
مصطلحات موضوعية: Organizational Behavior and Human Resource Management, Sociology and Political Science, business.industry, 05 social sciences, Multitude, Applied psychology, 050109 social psychology, Public relations, Variety (cybernetics), Incivility, Harm, Empirical research, Workplace deviance, 0502 economics and business, Workplace incivility, 0501 psychology and cognitive sciences, Construct (philosophy), Psychology, business, 050203 business & management, General Psychology, Applied Psychology
الوصف: Summary A growing body of research explores workplace incivility, defined as low-intensity deviant workplace behavior with an ambiguous intent to harm. In the 15 years since the theoretical introduction of the workplace incivility construct, research in this domain has taken off, albeit in a variety of directions. We review the extant body of research on workplace incivility and note the multitude of samples, sources, methodologies, and instrumentation used. In this review article, we provide an organized review of the extant body of work that encompasses three distinct types of incivility: experienced, witnessed, and instigated incivility. These three types of incivility serve as the foundation for a series of comprehensive models in which we integrate extant empirical research. In the last part of this review article, we suggest directions for future research that may contribute to this growing body of work. Copyright © 2014 John Wiley & Sons, Ltd.
تدمد: 0894-3796
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::2a9f6f2d8122416a8efd768d29cb7efe
https://doi.org/10.1002/job.1976
حقوق: CLOSED
رقم الأكسشن: edsair.doi...........2a9f6f2d8122416a8efd768d29cb7efe
قاعدة البيانات: OpenAIRE