User Support Systems: Lessons Learned from Implementing Multiple Interaction Methods During Testing
| العنوان: | User Support Systems: Lessons Learned from Implementing Multiple Interaction Methods During Testing |
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| المؤلفون: | Tyler Duke, Dylan G. M. Schouten, Gillian Smith, Camillia Maltuk, Will Althoff, Steven C. Sutherland, Casper Harteveld |
| المصدر: | Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 64:2070-2074 |
| بيانات النشر: | SAGE Publications, 2020. |
| سنة النشر: | 2020 |
| مصطلحات موضوعية: | Medical Terminology, Computer science, Human–computer interaction, Support system, Medical Assisting and Transcription |
| الوصف: | To master the functions and tasks of a game, players must learn how to play the game. When conceptual learning outcomes are expected, additional skills are required to master those concepts. Methods, such as the Wizard of Oz technique, which require users to interact with a computer support tool, have been used to help improve usability and learnability of products and interfaces; however, little attention has been given to how these approaches may help with effective scaffolding with respect to constructionist game design tools. Students created research experiment games in StudyCrafter. We introduced a multiple-interaction technique of providing feedback via querying the “system” or instructor and found that students typically initiate interactions with support tools to address technical issues and rarely ask for assistance with conceptual support. We suggest that the use of this approach allows designers to better gauge how users interact with support and propose considerations for designing creativity support tools for educational content. |
| تدمد: | 1071-1813 2169-5067 |
| URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_________::b7928d3d0efcd5ac40083c0030739b8d https://doi.org/10.1177/1071181320641501 |
| حقوق: | CLOSED |
| رقم الأكسشن: | edsair.doi...........b7928d3d0efcd5ac40083c0030739b8d |
| قاعدة البيانات: | OpenAIRE |
| تدمد: | 10711813 21695067 |
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