Managing Conflict in a Diverse Work Force

التفاصيل البيبلوغرافية
العنوان: Managing Conflict in a Diverse Work Force
المؤلفون: Dean Tjosvold, Choy L. Wong, Florence Lee
المصدر: Small Group Research. 23:302-321
بيانات النشر: SAGE Publications, 1992.
سنة النشر: 1992
مصطلحات موضوعية: Operationalization, Social Psychology, business.industry, media_common.quotation_subject, 05 social sciences, Immigration, Perspective (graphical), 050109 social psychology, Public relations, Constructive, Chinese people, LISREL, Work (electrical), 0502 economics and business, Conflict management, 0501 psychology and cognitive sciences, Psychology, business, 050203 business & management, Applied Psychology, media_common
الوصف: Deutsch 's theory of cooperative and competitive conflicttmay be usefully extended to Chinese people. Results of LISREL and other analyses of data collectedfrom interviews of Chinese immigrants indicate that those who developed cooperative goals in a conflict were able to discuss issues open-mindedly, and this constructive interaction helped them make progress on the task, work efficiently, and strengthen their work relationship and their confidence in future collaboration. These results do not argue that Chinese and North Americans handle conflict similarly, for how these groups operationalize the theory may differ significantly. Goal interdependence may have the potential to be a framework for promoting conflict management between Chinese and North Americans.
تدمد: 1552-8278
1046-4964
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::dc354d840e3d61ec0fdbfb330bb55045
https://doi.org/10.1177/1046496492233003
حقوق: CLOSED
رقم الأكسشن: edsair.doi...........dc354d840e3d61ec0fdbfb330bb55045
قاعدة البيانات: OpenAIRE