Explaining the Varying Levels of Adoption of E-government Services in American Municipal Government
العنوان: | Explaining the Varying Levels of Adoption of E-government Services in American Municipal Government |
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المؤلفون: | Jennifer M. Connolly, Leticia Bode, Ben Epstein |
المصدر: | State and Local Government Review. 50:150-164 |
بيانات النشر: | SAGE Publications, 2018. |
سنة النشر: | 2018 |
مصطلحات موضوعية: | Government, Public Administration, E-Government, Service provision, 05 social sciences, 0211 other engineering and technologies, ComputingMilieux_LEGALASPECTSOFCOMPUTING, 021107 urban & regional planning, 02 engineering and technology, Public administration, 0506 political science, ComputerSystemsOrganization_MISCELLANEOUS, Local government, Political Science and International Relations, 050602 political science & public administration, Business |
الوصف: | Technological innovations offer opportunities for governments to connect with citizens and improve service provision efficiency and effectiveness, but why do some governments adopt these innovations while others do not? Using a mixed methodological approach, including interviews with city officials and multivariate analysis of a novel data set of municipal e-government service offerings, we examine what factors motivate or impede city officials from innovating. Overall, we find that cities with the council–manager form of government, with larger populations, and with more financial resources adopt more e-government services. Specifically, as total revenue per capita increases, cities are more likely to adopt payment-based services and informational services. Increased spending on central staff is associated with higher rates of adoption of interactive services and social media. The results suggest that council–manager governments are more innovative and that local governments consider both the up-front costs and the need for ongoing staff associated with particular innovations. |
تدمد: | 1943-3409 0160-323X |
URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_________::de6ccaeaaa39282dced7f94a1821b9a3 https://doi.org/10.1177/0160323x18808561 |
حقوق: | CLOSED |
رقم الأكسشن: | edsair.doi...........de6ccaeaaa39282dced7f94a1821b9a3 |
قاعدة البيانات: | OpenAIRE |
تدمد: | 19433409 0160323X |
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