Improving laboratory quality and capacity through leadership and management training: Lessons from Zambia 2016–2018
| العنوان: | Improving laboratory quality and capacity through leadership and management training: Lessons from Zambia 2016–2018 |
|---|---|
| المؤلفون: | Linda K Nonde, Aaron Shibemba, Jean-Frederic Flandin, Lucy A Perrone, Nancy Campbell, Dailes Nsofwa, Catherine Koehn, Michael A. Noble, Bhavna Chohan, Tiny Motlhabane, Annika Kruuner, Fales Zulu-Mwamba, Daniel Osterhage, Royce Gomo, A. Nartker, Clement B. Ndongmo, Martin Steinau, Ann Downer, Ishmael Kasvosve, Olusegun O. Soge, Felicity Gopolang, Davy Nsama |
| المصدر: | African Journal of Laboratory Medicine, Vol 10, Iss 1, Pp e1-e9 (2021) African Journal of Laboratory Medicine |
| بيانات النشر: | AOSIS, 2021. |
| سنة النشر: | 2021 |
| مصطلحات موضوعية: | leadership, workforce development, Engineering, Quality management, Standardization, media_common.quotation_subject, 030231 tropical medicine, Clinical Biochemistry, 03 medical and health sciences, 0302 clinical medicine, Capstone, Quality (business), 030212 general & internal medicine, Original Research, Accreditation, media_common, Medical education, business.industry, Professional development, Public Health, Environmental and Occupational Health, Workforce development, Blended learning, Medical Laboratory Technology, Public aspects of medicine, RA1-1270, business, quality management |
| الوصف: | Background Competent leadership and management are imperative for delivering quality laboratory services; however, few laboratory managers receive job-specific training in organisational management and leadership. Objective To develop and evaluate participants' competencies in organisational leadership and management as measured through learner and laboratory quality improvement assessments. Methods This professional development programme employed a mentored, blended learning approach, utilising in-person didactic and online training, with the practical application of a capstone project in the laboratories. Programme impact was evaluated through a series of pre- and post-laboartory assessments using the Stepwise Laboratory Improvement Process Towards Accreditation checklist, as well as learner-competency assessments through online quizzes and discussions. Results From 2016 to 2018, 31 managers and quality officers from 16 individual laboratories graduated from the programme having completed capstone projects addressing areas in the entire laboratory testing process. Laboratories increased their compliance with the International Organization for Standardization 15189 standard and all but two laboratories significantly increased their accreditation scores. Two laboratories gained three stars, two laboratories gained two stars, and five laboratories gained one star. Five laboratories subsequently achieved International Organization for Standardization 15189 accreditation in 2019. Conclusion This programme taught leadership theory to laboratory managers and allowed them to implement leadership and management practices in the laboratory setting. Programmes such as this complement existing laboratory quality management training programmes such as Strengthening Laboratory Management Toward Accreditation. |
| اللغة: | English |
| تدمد: | 2225-2010 2225-2002 |
| URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_dedup___::1bf8daec47718d89bc324abe99a6f446 https://ajlmonline.org/index.php/ajlm/article/view/1225 |
| حقوق: | OPEN |
| رقم الأكسشن: | edsair.doi.dedup.....1bf8daec47718d89bc324abe99a6f446 |
| قاعدة البيانات: | OpenAIRE |
| تدمد: | 22252010 22252002 |
|---|