A Systematic Review of Experimental Studies Investigating the Effect of Cause-Related Marketing on Consumer Purchase Intention

التفاصيل البيبلوغرافية
العنوان: A Systematic Review of Experimental Studies Investigating the Effect of Cause-Related Marketing on Consumer Purchase Intention
المؤلفون: Pamela Saleme, Zhengliang Xu, Anran Zhang, Bo Pang, James Durl
المصدر: Sustainability, Vol 12, Iss 9609, p 9609 (2020)
بيانات النشر: MDPI AG, 2020.
سنة النشر: 2020
مصطلحات موضوعية: Value (ethics), Process (engineering), Geography, Planning and Development, lcsh:TJ807-830, lcsh:Renewable energy sources, Management, Monitoring, Policy and Law, systematic review, Sales promotion, 0502 economics and business, Message framing, Marketing, effects, lcsh:Environmental sciences, lcsh:GE1-350, purchase intention, Renewable Energy, Sustainability and the Environment, lcsh:Environmental effects of industries and plants, 05 social sciences, determinants, Purchasing, Product (business), cause-related marketing, lcsh:TD194-195, Donation, Mixed effects, 050211 marketing, Business, 050203 business & management
الوصف: Cause-related marketing (CRM) is a globally popular marketing technique due to its value to multiple stakeholders such as the companies, the consumers, the non-profit organizations, and the society. The key to successful CRM is the consumer purchasing the cause-related product, and experimental methodology was adopted mostly during this process. Therefore, this paper systematically reviewed the CRM literature that measured consumers’ purchase intentions using the experimental methodology. A systematic literature research was undertaken examining five databases and 68 qualified articles were identified. The results showed that CRM in most qualified studies is manipulated as a tactical marketing program and the products are mainly low-cost and low involvement. Moreover, the CRM is more effective than the ordinary marketing or sales promotion strategy, such as discount and coupons. Furthermore, the specific characteristics of the CRM program (e.g., donation amount, cause type, message framing) have shown positive outcomes but mixed effects are persistent. Recommendations for implementing CRM programs and for future research were discussed.
اللغة: English
تدمد: 2071-1050
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::5a7030bf3465c5b6890bda9589585d15
https://www.mdpi.com/2071-1050/12/22/9609
حقوق: OPEN
رقم الأكسشن: edsair.doi.dedup.....5a7030bf3465c5b6890bda9589585d15
قاعدة البيانات: OpenAIRE