Participant Engagement in and Perspectives on a Web-Based Mindfulness Intervention for 9-1-1 Telecommunicators: Multimethod Study
العنوان: | Participant Engagement in and Perspectives on a Web-Based Mindfulness Intervention for 9-1-1 Telecommunicators: Multimethod Study |
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المؤلفون: | Michelle M. Lilly, Rebecca Calhoun, Darragh C Kerr, Hendrika Meischke, India J. Ornelas |
المصدر: | Journal of Medical Internet Research |
بيانات النشر: | JMIR Publications, 2019. |
سنة النشر: | 2019 |
مصطلحات موضوعية: | Adult, Male, Coping (psychology), Mindfulness, mindfulness, 020205 medical informatics, Adolescent, media_common.quotation_subject, Psychological intervention, Health Informatics, Empathy, 02 engineering and technology, Young Adult, telecommunications, Surveys and Questionnaires, 0202 electrical engineering, electronic engineering, information engineering, Humans, Workplace, media_common, Original Paper, Internet, Middle Aged, Mental health, Emergency Medical Dispatcher, occupational health, Female, Occupational stress, Thematic analysis, Psychology, Psychosocial, occupational stress, mental health, Clinical psychology |
الوصف: | Background: Demanding working conditions and secondary exposure to trauma may contribute to a high burden of stress among 9-1-1 telecommunicators, decreasing their ability to work effectively and efficiently. Web-based mindfulness-based interventions (MBIs) can be effective in reducing stress in similar populations. However, low engagement may limit the effectiveness of the intervention. Objective: The aim of this study was to assess participant engagement in a Web-based MBI designed for 9-1-1 telecommunicators. Specifically, we sought to describe the following: (1) participant characteristics associated with intervention engagement, (2) participant perspectives on engaging with the intervention, and (3) perceived challenges and facilitators to engaging. Methods: We used qualitative and quantitative data from participant surveys (n=149) that were collected to assess the efficacy of the intervention. We conducted descriptive and bivariate analyses to identify associations between demographic, psychosocial, and workplace characteristics and engagement. We conducted a thematic analysis of qualitative survey responses to describe participant experiences with the MBI. Results: We found that no individual participant characteristics were associated with the level of engagement (low vs high number of lessons completed). Participant engagement did vary by the call center (P |
اللغة: | English |
تدمد: | 1438-8871 1439-4456 |
URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_dedup___::5d09d25e6c646749845497aa42e1ded7 http://europepmc.org/articles/PMC6607772 |
حقوق: | OPEN |
رقم الأكسشن: | edsair.doi.dedup.....5d09d25e6c646749845497aa42e1ded7 |
قاعدة البيانات: | OpenAIRE |
تدمد: | 14388871 14394456 |
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