Participant Engagement in and Perspectives on a Web-Based Mindfulness Intervention for 9-1-1 Telecommunicators: Multimethod Study

التفاصيل البيبلوغرافية
العنوان: Participant Engagement in and Perspectives on a Web-Based Mindfulness Intervention for 9-1-1 Telecommunicators: Multimethod Study
المؤلفون: Michelle M. Lilly, Rebecca Calhoun, Darragh C Kerr, Hendrika Meischke, India J. Ornelas
المصدر: Journal of Medical Internet Research
بيانات النشر: JMIR Publications, 2019.
سنة النشر: 2019
مصطلحات موضوعية: Adult, Male, Coping (psychology), Mindfulness, mindfulness, 020205 medical informatics, Adolescent, media_common.quotation_subject, Psychological intervention, Health Informatics, Empathy, 02 engineering and technology, Young Adult, telecommunications, Surveys and Questionnaires, 0202 electrical engineering, electronic engineering, information engineering, Humans, Workplace, media_common, Original Paper, Internet, Middle Aged, Mental health, Emergency Medical Dispatcher, occupational health, Female, Occupational stress, Thematic analysis, Psychology, Psychosocial, occupational stress, mental health, Clinical psychology
الوصف: Background: Demanding working conditions and secondary exposure to trauma may contribute to a high burden of stress among 9-1-1 telecommunicators, decreasing their ability to work effectively and efficiently. Web-based mindfulness-based interventions (MBIs) can be effective in reducing stress in similar populations. However, low engagement may limit the effectiveness of the intervention. Objective: The aim of this study was to assess participant engagement in a Web-based MBI designed for 9-1-1 telecommunicators. Specifically, we sought to describe the following: (1) participant characteristics associated with intervention engagement, (2) participant perspectives on engaging with the intervention, and (3) perceived challenges and facilitators to engaging. Methods: We used qualitative and quantitative data from participant surveys (n=149) that were collected to assess the efficacy of the intervention. We conducted descriptive and bivariate analyses to identify associations between demographic, psychosocial, and workplace characteristics and engagement. We conducted a thematic analysis of qualitative survey responses to describe participant experiences with the MBI. Results: We found that no individual participant characteristics were associated with the level of engagement (low vs high number of lessons completed). Participant engagement did vary by the call center (P
اللغة: English
تدمد: 1438-8871
1439-4456
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::5d09d25e6c646749845497aa42e1ded7
http://europepmc.org/articles/PMC6607772
حقوق: OPEN
رقم الأكسشن: edsair.doi.dedup.....5d09d25e6c646749845497aa42e1ded7
قاعدة البيانات: OpenAIRE