Management of burnout among the staff of primary care centres in Spain during the pandemic caused by the SARS-CoV-2

التفاصيل البيبلوغرافية
العنوان: Management of burnout among the staff of primary care centres in Spain during the pandemic caused by the SARS-CoV-2
المؤلفون: Azucena Pedraz-Marcos, Isaac Aranda-Reneo, Montserrat Pulido-Fuentes
المصدر: Human Resources for Health, Vol 19, Iss 1, Pp 1-10 (2021)
Human Resources for Health
بيانات النشر: BMC, 2021.
سنة النشر: 2021
مصطلحات موضوعية: medicine.medical_specialty, Medicine (General), Multivariate analysis, Public Administration, Cross-sectional study, education, Workload, Burnout, Health administration, BCSQ-36, R5-920, Surveys and Questionnaires, Health care, medicine, Humans, Burnout, Professional, Pandemics, Primary Health Care, business.industry, SARS-CoV-2, Research, Public Health, Environmental and Occupational Health, Health services research, COVID-19, Middle Aged, Primary care, Cross-Sectional Studies, Spain, Family medicine, Female, Observational study, Mental health, Public aspects of medicine, RA1-1270, business, psychological phenomena and processes
الوصف: Background The provision of healthcare during the pandemic caused by the SARS-CoV-2 virus represented a challenge for the management of the resources in the primary care centres. We proposed assessing burnout among the staff of those centres and identifying factors that contributed to its appearance and those that limited it. Methods An observational study which, by means of anonymous questionnaires, collected information about: (i) demographic variables; (ii) the characteristics of each position; (iii) the measures implemented by the medical decision-makers in order to provide care during the pandemic; and (iv) the Burnout Clinical Subtype Questionnaire (BCSQ-36). We performed a descriptive analysis of the burnout mentioned by the staff, and, by means of a multivariate analysis, we identified the factors which influenced it. Using logit models, we analysed whether receiving specific training in COVID-19, feeling involved in decision-making processes, and/or working within different healthcare systems had effects on the development of burnout. Results We analysed the replies of 252 employees of primary care centres in Spain with an average age of 45 (SD = 15.7) and 22 (SD = 11.4) years of experience. 68% of the participants (n = 173) indicated burnout of the frenetic subtype. 79% (n = 200) of the employees had high scores in at least one burnout subtype, and 62% (n = 156) in at least two. Women older than 45 had a lower probability of suffering burnout. Receiving specific training (OR = 0.28; CI95%: 0.11–0.73) and feeling involved in decision-making (OR = 0.32; CI95%:0.15–0.70) each reduced the probability of developing burnout. Working in a different department increased the likelihood of developing burnout of at least one clinical subtype (OR = 2.85; CI95%: 1.38–5.86). Conclusions The staff in primary care centres have developed high levels of burnout. Participation in decision-making and receiving specific training are revealed as factors that protect against the development of burnout. The measures taken to contain the adverse effects of a heavy workload appear to be insufficient. Certain factors that were not observed, but which are related to decisions taken by the healthcare management, appear to have had an effect on the development of some burnout subtypes.
اللغة: English
تدمد: 1478-4491
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::6c8613459e58b37cf62ac5fb7dbd04c7
https://doaj.org/article/a42a7ff09f5f4f178d0bb4e222a475e5
حقوق: OPEN
رقم الأكسشن: edsair.doi.dedup.....6c8613459e58b37cf62ac5fb7dbd04c7
قاعدة البيانات: OpenAIRE