Working Together to Build a Respectful Workplace: Transforming OR Culture
العنوان: | Working Together to Build a Respectful Workplace: Transforming OR Culture |
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المؤلفون: | Judy Costello, Rose Puopolo, Gillian Gravely, Cathy Clarke, Dina D'Agostino-Rose |
المصدر: | AORN Journal. 93:115-126 |
بيانات النشر: | Wiley, 2010. |
سنة النشر: | 2010 |
مصطلحات موضوعية: | Operating Rooms, Attitude of Health Personnel, Interprofessional Relations, media_common.quotation_subject, Organizational culture, Coaching, Professional Competence, Nursing, Conflict resolution, Health care, Humans, Cooperative Behavior, Workplace, Occupational Health, media_common, Ontario, Patient Care Team, Negotiating, business.industry, Communication, Charter, Public relations, Dissent and Disputes, Organizational Culture, Personnel, Hospital, Medical–Surgical Nursing, Negotiation, Outcome and Process Assessment, Health Care, Work (electrical), Action plan, business, Psychology |
الوصف: | Respect is important in the creation of a positive perioperative work environment and effective OR teams. Low scores for respect in the OR on an employee opinion survey and responses on a more customized survey that examined issues associated with respect prompted leaders at the University Health Network to undertake a multiyear organizational strategy to address respect and quality of worklife initiatives. An interprofessional quality of worklife task force convened to create an action plan to address the outcomes of the surveys. The work of the task force included developing and implementing a code of conduct team charter for the OR, empowering leaders to better manage conflict through education and coaching, creating a collaborative, consistent approach to conflict resolution, and designing an education strategy for staff members to enhance communication and conflict resolution. Results of recent employee opinion surveys have reflected positive outcomes. Efforts to sustain the effects of the project include quarterly recognition awards and ongoing education focused on wellness and communication skills. |
تدمد: | 1878-0369 0001-2092 |
URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_dedup___::6ca5e3f64884a21273e79e1304862265 https://doi.org/10.1016/j.aorn.2010.05.030 |
حقوق: | CLOSED |
رقم الأكسشن: | edsair.doi.dedup.....6ca5e3f64884a21273e79e1304862265 |
قاعدة البيانات: | OpenAIRE |
تدمد: | 18780369 00012092 |
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