Service orientation in business networking: a demand-supply chain perspective
| العنوان: | Service orientation in business networking: a demand-supply chain perspective |
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| المؤلفون: | Paul Grefen, Mohammad Reza Rasouli, Jos J. M. Trienekens, Rob J. Kusters |
| المساهمون: | Department Information Science and Business Processes, RS-Research Line Resilience (part of LIRS program), RS-Research Line Learning (part of LIRS program), RS-Research Line Innovation (part of LIRS program), Information Systems IE&IS |
| المصدر: | Production Planning & Control, 30(1), 2-19. Taylor & Francis Rasouli, M R, Kusters, R J, Trienekens, J J M & Grefen, P W P J 2019, ' Service orientation in business networking : a demand-supply chain perspective ', Production Planning & Control, vol. 30, no. 1, pp. 2-19 . https://doi.org/10.1080/09537287.2018.1519730 Production Planning & Control, 30(1), 2-19. Taylor and Francis Ltd. |
| سنة النشر: | 2019 |
| مصطلحات موضوعية: | ORGANIZATIONS, Service-orientation, business networking, Strategy and Management, Supply chain, 0211 other engineering and technologies, 02 engineering and technology, Management Science and Operations Research, Demand chain, PRODUCT, Industrial and Manufacturing Engineering, Supply and demand, Competition (economics), Chain (algebraic topology), FUTURE, SYSTEMS, Business networking, 0502 economics and business, MANAGEMENT, Industrial organization, supply chain, DOMINANT LOGIC, VALUE CO-CREATION, demand chain, 021103 operations research, 05 social sciences, Perspective (graphical), GOVERNANCE, Computer Science Applications, MODEL, integrated solution, DESIGN SCIENCE, Service orientation, Business, 050203 business & management |
| الوصف: | Competition in globalized markets is nowadays between business networks (BNs) rather than between single organizations. BNs need to co-create highly customized integrated solutions for customers through dynamic collaborations within value networks to achieve competitive advantages in globalized markets. Although different theories in marketing and operations management have been developed to address the necessity for service orientation through co-creating mass-customized integrated solutions, a comprehensive and coherent view on the characteristics of a service-oriented business network (SBN) has not yet received sufficient attention. In this article, we intend to present and discuss an integrated framework that brings together different service orientation related theories and describes them in a structured way. The applicability and usefulness of the developed framework for directing service orientation in real-life BNs is evaluated on the basis of a multiple-case study research. The article bridges the gap between descriptive knowledge on service orientation and prescriptive engineering models for designing and implementing SBNs. |
| وصف الملف: | application/pdf; application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| اللغة: | English |
| تدمد: | 0953-7287 |
| URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_dedup___::7167f8440750d3f2b409174b51b1a6d4 https://research.ou.nl/en/publications/5b5f52be-2d17-4092-a33f-1f40b7588911 |
| حقوق: | OPEN |
| رقم الأكسشن: | edsair.doi.dedup.....7167f8440750d3f2b409174b51b1a6d4 |
| قاعدة البيانات: | OpenAIRE |
PDF full text from Publisher | تدمد: | 09537287 |
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