A case study on tool support for collaboration in agile development
| العنوان: | A case study on tool support for collaboration in agile development |
|---|---|
| المؤلفون: | Andrea Giove, Marco Losavio, Fabio Calefato, Filippo Lanubile |
| المصدر: | ICGSE |
| بيانات النشر: | ACM, 2020. |
| سنة النشر: | 2020 |
| مصطلحات موضوعية: | FOS: Computer and information sciences, Process management, business.industry, Computer science, Internal communications, 020207 software engineering, 02 engineering and technology, Automation, 020202 computer hardware & architecture, Software Engineering (cs.SE), Scrum, Computer Science - Software Engineering, Software, Workflow, 0202 electrical engineering, electronic engineering, information engineering, Action research, Computer-mediated communication, business, Agile software development |
| الوصف: | We report on a longitudinal case study conducted at the Italian site of a large software company to further our understanding of how development and communication tools can be improved to better support agile practices and collaboration. After observing inconsistencies in the way communication tools (i.e., email, Skype, and Slack) were used, we first reinforced the use of Slack as the central hub for internal communication, while setting clear rules regarding tools usage. As a second main change, we refactored the Jira Scrum board into two separate boards, a detailed one for developers and a high-level one for managers, while also introducing automation rules and the integration with Slack. The first change revealed that the teams of developers used and appreciated Slack differently with the QA team being the most favorable and that the use of channels is hindered by automatic notifications from development tools (e.g., Jenkins). The findings from the second change show that 85\% of the interviewees reported perceived improvements in their workflow. Despite the limitations due to the single nature of the reported case, we highlight the importance for companies to reflect on how to properly set up their agile work environment to improve communication and facilitate collaboration. 12 pages |
| URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_dedup___::74b1c9f82796b7c03171093cd0ed9f6f https://doi.org/10.1145/3372787.3390436 |
| حقوق: | OPEN |
| رقم الأكسشن: | edsair.doi.dedup.....74b1c9f82796b7c03171093cd0ed9f6f |
| قاعدة البيانات: | OpenAIRE |
| الوصف غير متاح. |