IMPACT OF COVID-19 ON THE DIGITALISATION OF ADMINISTRATIVE PROCEDURES: LESSONS FROM SLOVENIAN ADMINISTRATIVE UNITS
| العنوان: | IMPACT OF COVID-19 ON THE DIGITALISATION OF ADMINISTRATIVE PROCEDURES: LESSONS FROM SLOVENIAN ADMINISTRATIVE UNITS |
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| المؤلفون: | Kovač, Polonca, Umek, Lan, Ravšelj, Dejan, Aristovnik, Aleksander |
| المصدر: | Teorija in praksa, str. 652-669, 693-694 : Ilustr., Letn. 58, posebna št., sep. 2021 COBISS-ID: 763652 |
| بيانات النشر: | University of Ljubljana, 2021. |
| سنة النشر: | 2021 |
| مصطلحات موضوعية: | javna uprava, upravni postopki, Covid-19, dobro javno upravljanje, inovativnost, digitalizacija, Slovenija, udc:35, public administration, administrative procedures, Covid-19, good public governance, innovation, digitalisation, Slovenia, General Social Sciences |
| الوصف: | The Covid-19 pandemic has transformed our society, with administrative procedures - as relationships between public authorities and citizens and businesses - being no exception. Still, the innovative digitalisation of such procedures means the 58 administrative units across Slovenia have been able to develop a responsive administrative system. Using normative, descriptive and statistical research methods, the article identifies the relevant drivers and barriers, like user demands leading to a more responsive service, the lack of legal bases, and the top-down approach discouraging progress. Correlation analysis shows that digitalisation also holds important positive implications for the principles of good governance. Moreover, larger administrative units are more likely to achieve a higher degree of digitalisation and hence better public governance. The findings are useful for designing evidence-based public policies to properly respond to pandemic-associated challenges. Pandemija Covida-19 je preoblikovala našo družbo, vključno z upravnimi postopki kot razmerji med oblastmi ter državljani in podjetji. Prek njihove inovativne digitalizacije pa je v 58 upravnih enotah v Sloveniji prišlo do razvoja odzivnega upravnega sistema. Z uporabo normativne, deskriptivne in statistične raziskovalne metode so opredeljeni dejavniki in ovire na področju, med prvimi zlasti zahteve strank, med drugimi pa manko pravnih podlag in z vrha vodene organizacije. Rezultati korelacijske matrike kažejo, da ima digitalizacija tudi pomembne pozitivne učinke na načela dobrega upravljanja. Nadalje večje enote lažje uvajajo višjo stopnjo digitalizacije in s tem boljše javno upravljanje. Ugotovitve so uporabne za oblikovanje na dokazih temelječih javnih politik za ustrezen odziv na pandemijo. Soavtorji: Lan Umek, Dejan Ravšelj, Aleksander Aristovnik. Bibliografija: str. 667-669. Abstract ; Povzetek: Vpliv covida-19 na digitalizacijo upravnih postopkov : izkušnje slovenskih upravnih enot. |
| وصف الملف: | application/pdf |
| تدمد: | 0040-3598 |
| URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_dedup___::794e84154c01840a927c223e502752f0 https://doi.org/10.51936/tip.58.specialissue.652-669 |
| حقوق: | OPEN |
| رقم الأكسشن: | edsair.doi.dedup.....794e84154c01840a927c223e502752f0 |
| قاعدة البيانات: | OpenAIRE |
| تدمد: | 00403598 |
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