Tablet distribution to veterans: an opportunity to increase patient portal adoption and use

التفاصيل البيبلوغرافية
العنوان: Tablet distribution to veterans: an opportunity to increase patient portal adoption and use
المؤلفون: Ashley C Griffin, Lara K Troszak, James Van Campen, Amanda M Midboe, Donna M Zulman
المصدر: Journal of the American Medical Informatics Association. 30:73-82
بيانات النشر: Oxford University Press (OUP), 2022.
سنة النشر: 2022
مصطلحات موضوعية: Patient Portals, Humans, Health Informatics, Aged, Veterans, Retrospective Studies, Tablets
الوصف: Objective Examine whether distribution of tablets to patients with access barriers influences their adoption and use of patient portals. Materials and Methods This retrospective cohort study included Veterans Affairs (VA) patients (n = 28 659) who received a VA-issued tablet between November 1, 2020 and April 30, 2021. Tablets included an app for VA’s My HealtheVet (MHV) portal. Veterans were grouped into 3 MHV baseline user types (non-users, inactive users, and active users) based on MHV registration status and feature use pre-tablet receipt. Three multivariable models were estimated to examine the factors predicting (1) MHV registration among non-users, (2) any MHV feature use among inactive users, and (3) more MHV use among active users post-tablet receipt. Differences in feature use during the 6 months pre-/post-tablet were examined with McNemar chi-squared tests of proportions. Results In the 6 months post-tablet, 1298 (8%) non-users registered for MHV, 525 (24%) inactive users used at least one MHV feature, and 4234 (46%) active users increased feature use. Across veteran characteristics, there were differences in registration and feature use post-tablet, particularly among older adults and those without prior use of video visits (P Conclusion Providing patients who experience barriers to in-person care with a portal-enabled device supports engagement in health information and management tasks. Additional strategies are needed to promote registration and digital inclusion among inactive and non-users of portals.
تدمد: 1527-974X
1067-5027
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::7bc71416b488c0eb85505f5587303e94
https://doi.org/10.1093/jamia/ocac195
حقوق: CLOSED
رقم الأكسشن: edsair.doi.dedup.....7bc71416b488c0eb85505f5587303e94
قاعدة البيانات: OpenAIRE