This paper aims to explorethe major internal enablers that contribute to workforce agility in tax consulting services. The study isbased on a self-administered questionnaire survey of 435 tax professionals presently employed by Big-Four subsidiaries in India. The SEM results indicate that all of the identified enablers significantly andpositively contribute to workforce agility in tax units. Organisational learning turns out to be the mostcrucial variable contributing to an agile workforce. Data analytics and automation, workforce upskilling,and collaboration are also significantly associated with workforce agility and help to promote agilityamong tax professionals. The results suggest that workforce agility in tax consulting services requires anorganisational learning culture that supports new tax data analytics infrastructure and tax automationinitiatives, the development of up-skilling programs, and a collaborative workplace for idea sharing andsocialized learning. All of these enablers support professionals to act in all decision-making situationsto accomplish organisational goals faster.
