Clinician views on best practice community care for people with complex emotional needs and how it can be achieved: a qualitative study

التفاصيل البيبلوغرافية
العنوان: Clinician views on best practice community care for people with complex emotional needs and how it can be achieved: a qualitative study
المؤلفون: Paul Moran, Una Foye, Jeffreys S, Sian Oram, Broecklemann E, Jo Billings, Dale O, Ruth Stuart, McNicholas S, Alan Simpson, Mike J. Crawford, Sonia Johnson, Allan D, Kylee Trevillion, Tamar Jeynes
المصدر: Foye, U, Stuart, R, Trevillion, K, Oram, S, Allen, D, Broeckelmann, E, Jeffreys, S, Jeynes, T, Crawford, M, Moran, P, McNicholas, S, Billings, J, Dale, O, Simpson, A & Johnson, S 2022, ' Clinician views on best practice community care for people with complex emotional needs and how it can be achieved: a qualitative study. ', BMC Psychiatry, vol. 22, no. 1, 72 . https://doi.org/10.1186/s12888-022-03711-x
BMC Psychiatry, Vol 22, Iss 1, Pp 1-13 (2022)
BMC Psychiatry
Foye, U, Stewart, R, Trevillion, K, Oram, S, Allen, D, Broeckelmann, E, Jeffreys, S, Jeynes, T, Crawford, M J, Moran, P A, McNicholas, S, Billings, J & Dale, O 2022, ' Clinician views on best practice community care for people with complex emotional needs and how it can be achieved : a qualitative study ', BMC Psychiatry, vol. 22, no. 1, 72 . https://doi.org/10.1186/s12888-022-03711-x
بيانات النشر: Springer Science and Business Media LLC, 2022.
سنة النشر: 2022
مصطلحات موضوعية: Mental Health Services, Health Personnel, Best practice, media_common.quotation_subject, RC435-571, Stigma (botany), Personality Disorders, 1117 Public Health and Health Services, Humans, Quality (business), Qualitative Research, media_common, Psychiatry, Service (business), Service system, Medical education, Science & Technology, Research, 1103 Clinical Sciences, BORDERLINE PERSONALITY-DISORDER, Mental health, Focus group, Community Mental Health Services, Psychiatry and Mental health, 1701 Psychology, Psychology, Life Sciences & Biomedicine, Qualitative research
الوصف: Background Individuals with Complex Emotional Needs (CEN) services, a working description to refer to the needs experienced by people who may have been diagnosed with a “personality disorder”, face premature mortality, high rates of co-morbidity, service user and treatment costs. Service provision for this population is recurrently identified as needing to be transformed: there are serious concerns about quality, accessibility, fragmentation of the service system and the stigma and therapeutic pessimism service users encounter. Understanding clinician perspectives is vital for service transformation, as their views and experiences shed light on potential barriers to achieving good care, and how these might be overcome. In this study, we aimed to explore these views. Methods We used a qualitative interview design. A total of fifty participants from a range of professions across specialist and generic community mental health services across England who provide care to people with CEN took part in six focus groups and sixteen one-to-one interviews. We analysed the data using a thematic approach. Findings Main themes were: 1) Acknowledging the heterogeneity of needs: the need for a person-centred care approach and flexibility when working with CEN, 2) ‘Still a diagnosis of exclusion’: Exploring the healthcare provider-level barriers to providing care, and 3) Understanding the exclusionary culture: exploring the system-based barriers to providing care for CEN. Across these themes, staff highlighted in particular the need for care that was person-centred, relational, empathic, and trauma informed. Major barriers to achieving this are stigmatising attitudes and behaviour towards people with CEN, especially in generic mental health services, lack of development of coherent service systems offering clear long-term pathways and ready access to high quality treatment, and lack of well-developed structures for staff training and support. Discussion Overall, the findings point towards clinician views as generally congruent with those of service users, reinforcing the need for priorities towards systemwide change to ensure that best practice care is provided for people with CEN. Particularly prominent is the need to put in place systemwide training and support for clinicians working with CEN, encompassing generic and specialist services, and to challenge the stigma still experienced throughout the system. Conclusions Staff working with this service user group report that delivering best practice care requires services to be flexible, integrated, and sustainably funded, and for staff to be supported through ongoing training and supervision.
وصف الملف: application/pdf
تدمد: 1471-244X
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::c5ac14605550eaaeb7346e3221f3c7ca
https://doi.org/10.1186/s12888-022-03711-x
حقوق: OPEN
رقم الأكسشن: edsair.doi.dedup.....c5ac14605550eaaeb7346e3221f3c7ca
قاعدة البيانات: OpenAIRE