KONAKLAMA ENDÜSTRİSİNDE KALİTENİN ARTTIRILMASINDA HİZMET STANDARTLARININ VE EĞİTİMİN ROLÜ
| العنوان: | KONAKLAMA ENDÜSTRİSİNDE KALİTENİN ARTTIRILMASINDA HİZMET STANDARTLARININ VE EĞİTİMİN ROLÜ |
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| المؤلفون: | Bahar Taner |
| المصدر: | Volume: 1, Issue: 5 91-93 Öneri Dergisi |
| بيانات النشر: | Sosyal Bilimler Ensititusu Hakemli Dergisi Oneri, 2020. |
| سنة النشر: | 2020 |
| مصطلحات موضوعية: | Konaklama Endüstrisi,Hizmet Standartları,Eğitim,Kalite,Konaklama Endüstrisinde Kalite, Social, Sosyal |
| الوصف: | Quality has becoıne a vital factor of success for businesses facing intense competition. Especially service quality determines customer satisfaction in accommodations establishments. Due to the fact that supervisors have little chance of intervening in the service process, service standards and personnel training will be valuable tools in their efforts towards improving service quality. |
| وصف الملف: | application/pdf |
| تدمد: | 1300-0845 2147-5377 |
| URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_dedup___::c70681c716e4c614657135ed0cbc92c6 https://doi.org/10.14783/maruoneri.703417 |
| حقوق: | OPEN |
| رقم الأكسشن: | edsair.doi.dedup.....c70681c716e4c614657135ed0cbc92c6 |
| قاعدة البيانات: | OpenAIRE |
| تدمد: | 13000845 21475377 |
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