التفاصيل البيبلوغرافية
العنوان: |
Quality Assurance in Swiss University Hospitals: a Survey Among Clinical Department Heads |
المؤلفون: |
Graz, B., Vader, J. P., Burnard, B., Paccaud, F. |
سنة النشر: |
2017 |
مصطلحات موضوعية: |
humanities |
الوصف: |
Objective: To obtain information to help design and implement quality improvement programmes. Design: Questionnaire survey. Setting: Swiss University Hospitals. Setting: Swiss University Hospitals. Study participants: Clinical Department heads. Main outcome measures: Attitudes towards quality assurance and percentage of departments with procedures for measurement and improvement of structure, process and outcome of medical care. Results: Among 138 departments responding, 69 indicated a designated person or group in charge of quality and 57 were involved in collaborative quality improvement programmes. Mortality data at the level of the department was unavailable to 33% of respondents, and data on adverse treatment effects to 67% of them. Most respondents (69%) favoured the use of outcome indicators for quality control; only 13% favoured indicators pertaining to process or structure of care. Among indicators of outcome, patient satisfaction was the preferred indicator (25% of respondents), followed by morbidity (16%) and mortality (12%) data. Conclusion: Although the quality of medical care in Switzerland enjoys an excellent reputation, this study highlights important gaps in the information system and the processes necessary to evaluate quality. Copyright © 1996 Eslevier Science Ltd |
اللغة: |
English |
URL الوصول: |
https://explore.openaire.eu/search/publication?articleId=od_______805::e024abe33ef9a851d423f8a1cb1e3f80 http://doc.rero.ch/record/303227/files/8-3-271.pdf |
حقوق: |
OPEN |
رقم الأكسشن: |
edsair.od.......805..e024abe33ef9a851d423f8a1cb1e3f80 |
قاعدة البيانات: |
OpenAIRE |