Focus of this thesis is to introduce methods used within the concept of Operational Excellence, being one of possible approaches to manage business processes, and subsequent application of these methods to accounting operations of a concrete company. Using application of these methods, thesis aims to evaluate quality of the process outputs as well as the utilization rate of available labor resources within analyzed business unit. Concrete suggestions to improve quality of process outputs and to optimize utilization of labor resources are proposed as the outcome of this thesis.
