Dietary counselling is vital for patients with diabetes, yet many do not access professional advice. This study investigated the use of dietetic services by patients with diabetes within Sunderland Health District.Diabetic patients were identified from the laboratory module of the Hospital Information System (HIS). Eight thousand five hundred and ninety-seven patients were identified, and cross referenced to dietetic records, producing a comprehensive database for analysis.Only 58.8% of the sample had dietetic records. Those with records were more likely to be: older (63.8 vs. 61.7 years, P0.01); male (52.6% vs. 46.8%, P0.05); accessing hospital diabetes services (P0.001); to have lipids and renal function checked (both P0.001); and to have poor blood glucose control (HbA(1c)7.5% to 58.7% vs. 29.9%, P0.001). Frequent attenders were most likely to be women, those with poor control, and those with shorter duration of diabetes (P0.001). In a logistic regression model, duration of diabetes, insulin treatment, obesity and hyperlipidaemia were the main determinants of increased use.This study confirmed that many patients with diabetes do not make use of professional dietetic services, and has highlighted some of the routinely documented characteristics that are associated with use of dietetic services. There appears to be scope to improve uptake of dietetic services by patients with diabetes, and to investigate further individual factors that affect access and attendance.