Using Argument-based Features to Predict and Analyse Review Helpfulness

التفاصيل البيبلوغرافية
العنوان: Using Argument-based Features to Predict and Analyse Review Helpfulness
المؤلفون: Liu, Haijing, Gao, Yang, Lv, Pin, Li, Mengxue, Geng, Shiqiang, Li, Minglan, Wang, Hao
سنة النشر: 2017
المجموعة: Computer Science
مصطلحات موضوعية: Computer Science - Computation and Language
الوصف: We study the helpful product reviews identification problem in this paper. We observe that the evidence-conclusion discourse relations, also known as arguments, often appear in product reviews, and we hypothesise that some argument-based features, e.g. the percentage of argumentative sentences, the evidences-conclusions ratios, are good indicators of helpful reviews. To validate this hypothesis, we manually annotate arguments in 110 hotel reviews, and investigate the effectiveness of several combinations of argument-based features. Experiments suggest that, when being used together with the argument-based features, the state-of-the-art baseline features can enjoy a performance boost (in terms of F1) of 11.01\% in average.
Comment: 6 pages, EMNLP2017
نوع الوثيقة: Working Paper
URL الوصول: http://arxiv.org/abs/1707.07279
رقم الأكسشن: edsarx.1707.07279
قاعدة البيانات: arXiv