Deal, or no deal (or who knows)? Forecasting Uncertainty in Conversations using Large Language Models

التفاصيل البيبلوغرافية
العنوان: Deal, or no deal (or who knows)? Forecasting Uncertainty in Conversations using Large Language Models
المؤلفون: Sicilia, Anthony, Kim, Hyunwoo, Chandu, Khyathi Raghavi, Alikhani, Malihe, Hessel, Jack
سنة النشر: 2024
المجموعة: Computer Science
مصطلحات موضوعية: Computer Science - Computation and Language, Computer Science - Artificial Intelligence, Computer Science - Machine Learning
الوصف: Effective interlocutors account for the uncertain goals, beliefs, and emotions of others. But even the best human conversationalist cannot perfectly anticipate the trajectory of a dialogue. How well can language models represent inherent uncertainty in conversations? We propose FortUne Dial, an expansion of the long-standing "conversation forecasting" task: instead of just accuracy, evaluation is conducted with uncertainty-aware metrics, effectively enabling abstention on individual instances. We study two ways in which language models potentially represent outcome uncertainty (internally, using scores and directly, using tokens) and propose fine-tuning strategies to improve calibration of both representations. Experiments on eight difficult negotiation corpora demonstrate that our proposed fine-tuning strategies (a traditional supervision strategy and an off-policy reinforcement learning strategy) can calibrate smaller open-source models to compete with pre-trained models 10x their size.
Comment: 2 Figures; 7 Tables; 27 pages
نوع الوثيقة: Working Paper
URL الوصول: http://arxiv.org/abs/2402.03284
رقم الأكسشن: edsarx.2402.03284
قاعدة البيانات: arXiv