Social Orientation: A New Feature for Dialogue Analysis

التفاصيل البيبلوغرافية
العنوان: Social Orientation: A New Feature for Dialogue Analysis
المؤلفون: Morrill, Todd, Deng, Zhaoyuan, Chen, Yanda, Ananthram, Amith, Leach, Colin Wayne, McKeown, Kathleen
سنة النشر: 2024
المجموعة: Computer Science
مصطلحات موضوعية: Computer Science - Computation and Language, Computer Science - Machine Learning
الوصف: There are many settings where it is useful to predict and explain the success or failure of a dialogue. Circumplex theory from psychology models the social orientations (e.g., Warm-Agreeable, Arrogant-Calculating) of conversation participants and can be used to predict and explain the outcome of social interactions. Our work is novel in its systematic application of social orientation tags to modeling conversation outcomes. In this paper, we introduce a new data set of dialogue utterances machine-labeled with social orientation tags. We show that social orientation tags improve task performance, especially in low-resource settings, on both English and Chinese language benchmarks. We also demonstrate how social orientation tags help explain the outcomes of social interactions when used in neural models. Based on these results showing the utility of social orientation tags for dialogue outcome prediction tasks, we release our data sets, code, and models that are fine-tuned to predict social orientation tags on dialogue utterances.
Comment: Accepted to LREC-COLING 2024
نوع الوثيقة: Working Paper
URL الوصول: http://arxiv.org/abs/2403.04770
رقم الأكسشن: edsarx.2403.04770
قاعدة البيانات: arXiv