Magnetic resonance is a prime method for the study of chemical and biological structures and their dynamical processes. The interpretation of these experiments relies on considering the spin of electrons as the sole relevant degree of freedom. By applying ab inito open quantum systems theory to the full electronic wavefunction, here we show that contrary to this widespread framework the thermalization of the unpaired electron spin of two Cr(V) coordination compounds is driven by virtual transitions to excited states with energy higher than 20,000 1/cm instead of solely involving low-energy spin interactions such as Zeeman and hyperfine ones. Moreover, we found that a window of low-energy THz phonons contributes to thermalization, rather than a small number of high-energy vibrations. This work provides a drastic reinterpretation of relaxation in spin-1/2 systems and its chemical control strategies, and ultimately exemplifies the urgency of further advancing an ab initio approach to relaxometry.
