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Burnout in hostels: How it shapes workers’ perceptions of human resources practices

التفاصيل البيبلوغرافية
العنوان: Burnout in hostels: How it shapes workers’ perceptions of human resources practices
المؤلفون: Magda Estevez Santos, Álvaro Dias, Mafalda Patuleia
المصدر: Problems and Perspectives in Management, Vol 20, Iss 4, Pp 382-395 (2022)
بيانات النشر: LLC "CPC "Business Perspectives", 2022.
سنة النشر: 2022
المجموعة: LCC:Business
مصطلحات موضوعية: empowering leadership, feedback quality, hostels, manager support, organizational climate, Business, HF5001-6182
الوصف: There are scarce results on burnout in such organizations as hostels and how it influences workers’ perceptions of their companies. Therefore, this study aims to analyze burnout of hostel workers and assess how it influences their perceptions of the type of leadership, the kind of support, the existence of feedback sessions, the organizational climate, and the quality of T&D programs. Data were collected from 96 employees of Portuguese hostels; existing validated measures were adapted from relevant literature. A pilot test was conducted to ensure the accuracy of the measures according to the target population. A PLS analysis of survey data provided the following results. Burnout plays a negative role in employees’ overall acknowledgment of the organization and their sense of satisfaction and loyalty toward it. Specifically, the most substantial negative effects of burnout were on feedback quality, manager support, and organizational climate (β = –0.557; –0.549; –0.542, p < 0.001, respectively). Furthermore, the indirect and negative effect of burnout on employee loyalty and employee satisfaction was also verified (β = –0.415; –0.418, p < 0.001, respectively). Therefore, managers can elaborate well-designed and applied practices based on these factors. Finally, this paper also discusses future research recommendations. AcknowledgmentThis study was financially supported by the research unit on Governance, Competitiveness and Public Policy (UIDB/04058/2020) + (UIDP/04058/2020), funded by national funds through FCT – Fundação para a Ciência e a Tecnologia.
نوع الوثيقة: article
وصف الملف: electronic resource
اللغة: English
تدمد: 1727-7051
1810-5467
Relation: https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/17452/PPM_2022_04_Santos.pdf; https://doaj.org/toc/1727-7051; https://doaj.org/toc/1810-5467
DOI: 10.21511/ppm.20(4).2022.29
URL الوصول: https://doaj.org/article/9093fdd4242e46bb92bed1f4f2c43060
رقم الأكسشن: edsdoj.9093fdd4242e46bb92bed1f4f2c43060
قاعدة البيانات: Directory of Open Access Journals
الوصف
تدمد:17277051
18105467
DOI:10.21511/ppm.20(4).2022.29