دورية أكاديمية
Relationship Between Orthopedic Surgeon’s Empathy and Inpatient Hospital Experience Scores in a Tertiary Care Academic Institution
العنوان: | Relationship Between Orthopedic Surgeon’s Empathy and Inpatient Hospital Experience Scores in a Tertiary Care Academic Institution |
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المؤلفون: | Johanna Dobransky MHK, BSc, Kathleen Gartke MD, FRCSC, Lissa Pacheco-Brousseau PT, PhD(c), Edward Spilg MBChB, MSc, FRCP(Glasg), Ashley Perreault RN, Mohammad Ameen MD, Alexandra Finless BSc(c), Paul E. Beaulé MD, FRCSC, Stéphane Poitras PT, PhD |
المصدر: | Journal of Patient Experience, Vol 7 (2020) |
بيانات النشر: | SAGE Publishing, 2020. |
سنة النشر: | 2020 |
المجموعة: | LCC:Medicine (General) |
مصطلحات موضوعية: | Medicine (General), R5-920 |
الوصف: | Studies have examined the relationship between physician empathy and patient experience, but few have explored it in surgeons. The purpose of this study was to report on orthopedic surgeon empathy in a mutlispecialty practice and explore its association with orthopedic patient experience. Patients completed the consultation and relational empathy (CARE) measure (March 2017-August 2018) and Canadian Patient Experience Survey-Inpatient Care (CPES-IC; March 2017-February 2019) to assess empathy and patient experience, respectively. Consultation and relational empathy measures were correlated to CPES-IC for 3 surgeon-related questions pertaining to respect, listening, and explaining. Surgeon CARE scores (n = 1134) ranged from 42.0 ± 9.1 to 48.6 ± 2.4 with 50.4% of patients rating their surgeon as perfectly empathic. There were no significant differences between surgeons for CPES-IC continuous and topbox scores (n = 834) for respect and correlations between CPES-IC questions. The CARE measure for both continuous and topbox scores were weak to moderate, but none were significant. Empathy was associated with surgeon respect and careful listening, despite lack of significant correlation. Possible future work could use an empathy tool more appropriate for this surgeon population. |
نوع الوثيقة: | article |
وصف الملف: | electronic resource |
اللغة: | English |
تدمد: | 2374-3735 2374-3743 23743735 |
Relation: | https://doaj.org/toc/2374-3735; https://doaj.org/toc/2374-3743 |
DOI: | 10.1177/2374373520968972 |
URL الوصول: | https://doaj.org/article/bf85c875ddf3421688afdb44e3ca008d |
رقم الأكسشن: | edsdoj.bf85c875ddf3421688afdb44e3ca008d |
قاعدة البيانات: | Directory of Open Access Journals |
تدمد: | 23743735 23743743 |
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DOI: | 10.1177/2374373520968972 |