دورية أكاديمية
Impact of a coaching program on resident perceptions of communication confidence and feedback quality
| العنوان: | Impact of a coaching program on resident perceptions of communication confidence and feedback quality |
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| المؤلفون: | Carl A. Gold, Rachel Jensen, Marzena Sasnal, Heather S. Day, Rebecca K. Miller-Kuhlmann, Rebecca L. Blankenburg, Caroline E. Rassbach, Arden M. Morris, James R. Korndorffer, Aussama K. Nassar |
| المصدر: | BMC Medical Education, Vol 24, Iss 1, Pp 1-10 (2024) |
| بيانات النشر: | BMC, 2024. |
| سنة النشر: | 2024 |
| المجموعة: | LCC:Special aspects of education LCC:Medicine |
| مصطلحات موضوعية: | Coaching, Communication skills, Resident education, Non-technical skills training, Patient experience, Special aspects of education, LC8-6691, Medicine |
| الوصف: | Abstract Background While communication is an essential skill for providing effective medical care, it is infrequently taught or directly assessed, limiting targeted feedback and behavior change. We sought to evaluate the impact of a multi-departmental longitudinal residency communication coaching program. We hypothesized that program implementation would result in improved confidence in residents’ communication skills and higher-quality faculty feedback. Methods The program was implemented over a 3-year period (2019–2022) for surgery and neurology residents at a single institution. Trained faculty coaches met with assigned residents for coaching sessions. Each session included an observed clinical encounter, self-reflection, feedback, and goal setting. Eligible residents completed baseline and follow-up surveys regarding their perceptions of feedback and communication. Quantitative responses were analyzed using paired t-tests; qualitative responses were analyzed using content analysis. Results The baseline and follow-up survey response rates were 90.0% (126/140) and 50.5% (46/91), respectively. In a paired analysis of 40 respondents, residents reported greater confidence in their ability to communicate with patients (inpatient: 3.7 vs. 4.3, p |
| نوع الوثيقة: | article |
| وصف الملف: | electronic resource |
| اللغة: | English |
| تدمد: | 1472-6920 |
| Relation: | https://doaj.org/toc/1472-6920 |
| DOI: | 10.1186/s12909-024-05383-5 |
| URL الوصول: | https://doaj.org/article/f1e4e37ac8d44fddaaaa57b2f2f4dd8a |
| رقم الأكسشن: | edsdoj.f1e4e37ac8d44fddaaaa57b2f2f4dd8a |
| قاعدة البيانات: | Directory of Open Access Journals |
Find this article in full text from Springer Verlag. 
Full Text Finder | تدمد: | 14726920 |
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| DOI: | 10.1186/s12909-024-05383-5 |