Implementation of Service Desk Solutions on the Example of a Company for the Production and Distribution of Electricity Energy Using the Principles of the ITIL Framework

التفاصيل البيبلوغرافية
العنوان: Implementation of Service Desk Solutions on the Example of a Company for the Production and Distribution of Electricity Energy Using the Principles of the ITIL Framework
المؤلفون: Tanovic, Anel, Hasibovic, Ajla Cerimagic
المصدر: 2024 47th MIPRO ICT and Electronics Convention (MIPRO) MIPRO ICT and Electronics Convention (MIPRO), 2024 47th. :1782-1787 May, 2024
Relation: 2024 47th MIPRO ICT and Electronics Convention (MIPRO)
قاعدة البيانات: IEEE Xplore Digital Library
الوصف
ردمك:9798350382495
9798350382501
تدمد:26238764
DOI:10.1109/MIPRO60963.2024.10569200