مؤتمر
Implementation of Service Desk Solutions on the Example of a Company for the Production and Distribution of Electricity Energy Using the Principles of the ITIL Framework
العنوان: | Implementation of Service Desk Solutions on the Example of a Company for the Production and Distribution of Electricity Energy Using the Principles of the ITIL Framework |
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المؤلفون: | Tanovic, Anel, Hasibovic, Ajla Cerimagic |
المصدر: | 2024 47th MIPRO ICT and Electronics Convention (MIPRO) MIPRO ICT and Electronics Convention (MIPRO), 2024 47th. :1782-1787 May, 2024 |
Relation: | 2024 47th MIPRO ICT and Electronics Convention (MIPRO) |
قاعدة البيانات: | IEEE Xplore Digital Library |
ردمك: | 9798350382495 9798350382501 |
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تدمد: | 26238764 |
DOI: | 10.1109/MIPRO60963.2024.10569200 |