مؤتمر
Impact of emotional intelligence and work attitude on quality of service in the Call Centre industry of Pakistan
العنوان: | Impact of emotional intelligence and work attitude on quality of service in the Call Centre industry of Pakistan |
---|---|
المؤلفون: | Raja, A., Mohsin, W., Ehsan, N., Mirza, E., Saud, M. |
المصدر: | 2010 IEEE International Conference on Management of Innovation & Technology Management of Innovation and Technology (ICMIT), 2010 IEEE International Conference on. :402-407 Jun, 2010 |
Relation: | 2010 IEEE International Conference on Management of Innovation & Technology (ICMIT 2010) |
قاعدة البيانات: | IEEE Xplore Digital Library |
ردمك: | 9781424465668 9781424465651 9781424465675 |
---|---|
DOI: | 10.1109/ICMIT.2010.5492723 |