مؤتمر
Impact of emotional intelligence and work attitude on quality of service in the Call Centre industry of Pakistan
| العنوان: | Impact of emotional intelligence and work attitude on quality of service in the Call Centre industry of Pakistan |
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| المؤلفون: | Raja, A., Mohsin, W., Ehsan, N., Mirza, E., Saud, M. |
| المصدر: | 2010 IEEE International Conference on Management of Innovation & Technology Management of Innovation and Technology (ICMIT), 2010 IEEE International Conference on. :402-407 Jun, 2010 |
| Relation: | 2010 IEEE International Conference on Management of Innovation & Technology (ICMIT 2010) |
| قاعدة البيانات: | IEEE Xplore Digital Library |
Full Text Finder | ردمك: | 9781424465668 9781424465651 9781424465675 |
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| DOI: | 10.1109/ICMIT.2010.5492723 |