مؤتمر
Study of Customer Productivity Using Technology-Based Self-Service Options
| العنوان: | Study of Customer Productivity Using Technology-Based Self-Service Options |
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| المؤلفون: | Weng, Zhigang, Liu, Danping, Zhao, Daqi |
| المصدر: | 2012 International Joint Conference on Service Sciences Service Sciences (IJCSS), 2012 International Joint Conference on. :301-306 May, 2012 |
| Relation: | 2012 International Joint Conference on Service Sciences (IJCSS) |
| قاعدة البيانات: | IEEE Xplore Digital Library |
Full Text Finder | ردمك: | 9781467319928 9780769547312 |
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| DOI: | 10.1109/IJCSS.2012.66 |