التفاصيل البيبلوغرافية
العنوان: |
On customer satisfaction of school bus based on Kano model: A case study in Shanghai |
المؤلفون: |
Ruo-Yu Xu, Rui Zheng, Ling-Yu Jiang, Hong-Bin Yan |
المصدر: |
2016 13th International Conference on Service Systems and Service Management (ICSSSM) Service Systems and Service Management (ICSSSM), 2016 13th International Conference on. :1-5 Jun, 2016 |
Relation: |
2016 13th International Conference on Service Systems and Service Management (ICSSSM) |
قاعدة البيانات: |
IEEE Xplore Digital Library |