Which factors influence the adoption of online self-service technologies by B2B customers of a Telecom?

التفاصيل البيبلوغرافية
العنوان: Which factors influence the adoption of online self-service technologies by B2B customers of a Telecom?
المؤلفون: Salgueiro, Pedro Alexandre, Mamede, Henrique S.
المصدر: 2021 16th Iberian Conference on Information Systems and Technologies (CISTI) Information Systems and Technologies (CISTI), 2021 16th Iberian Conference on. :1-6 Jun, 2021
Relation: 2021 16th Iberian Conference on Information Systems and Technologies (CISTI)
قاعدة البيانات: IEEE Xplore Digital Library
الوصف
ردمك:9789895465910
DOI:10.23919/CISTI52073.2021.9476558