دورية أكاديمية
Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic
| العنوان: | Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic |
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| المؤلفون: | Li, Chia-Ying, Fang, Yu-Hui, Chiang, Yu-Hung |
| المصدر: | In Technological Forecasting & Social Change December 2023 197 |
| قاعدة البيانات: | ScienceDirect |
Full Text Finder | تدمد: | 00401625 |
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| DOI: | 10.1016/j.techfore.2023.122921 |