دورية أكاديمية
Triaging overflow: A case study of the ‘Gateway Assessment’ in the UK Citizens Advice Service
العنوان: | Triaging overflow: A case study of the ‘Gateway Assessment’ in the UK Citizens Advice Service |
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المؤلفون: | Kirwan, Samuel, McDermont, Morag, Evans, Sue |
المصدر: | In European Management Journal December 2017 35(6):745-754 |
قاعدة البيانات: | ScienceDirect |
تدمد: | 02632373 |
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DOI: | 10.1016/j.emj.2017.06.007 |