دورية أكاديمية
On adopting quality orientation as an operations philosophy to improve business performance in banking services
| العنوان: | On adopting quality orientation as an operations philosophy to improve business performance in banking services |
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| المؤلفون: | Mehra, Satish, Joyal, Aaron D., Rhee, Munsung |
| المصدر: | International Journal of Quality & Reliability Management, 2011, Vol. 28, Issue 9, pp. 951-968. |
| URL الوصول: | http://www.emeraldinsight.com/doi/10.1108/02656711111172531 |
| قاعدة البيانات: | Emerald Insight |
Full Text Finder | تدمد: | 0265671X |
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| DOI: | 10.1108/02656711111172531 |