دورية أكاديمية
Effect of multichannel service delivery quality on customers’ continued engagement intention : A customer experience perspective
| العنوان: | Effect of multichannel service delivery quality on customers’ continued engagement intention : A customer experience perspective |
|---|---|
| المؤلفون: | Chen, Ja-Shen, Tsou, Hung-Tai, Chou, Cindy Yunhsin, Ciou, Ciou-Hua |
| المصدر: | Asia Pacific Journal of Marketing and Logistics, 2019, Vol. 32, Issue 2, pp. 473-494. |
| URL الوصول: | http://www.emeraldinsight.com/doi/10.1108/APJML-12-2018-0508 |
| قاعدة البيانات: | Emerald Insight |
Full Text Finder | تدمد: | 13555855 |
|---|---|
| DOI: | 10.1108/APJML-12-2018-0508 |