دورية أكاديمية
Exploring consumers' response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure
| العنوان: | Exploring consumers' response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure |
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| المؤلفون: | Cheng, Xusen, Bao, Ying, Zarifis, Alex, Gong, Wankun, Mou, Jian |
| المصدر: | Internet Research, 2021, Vol. 32, Issue 2, pp. 496-517. |
| URL الوصول: | http://www.emeraldinsight.com/doi/10.1108/INTR-08-2020-0460 |
| قاعدة البيانات: | Emerald Insight |
Full Text Finder | تدمد: | 10662243 |
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| DOI: | 10.1108/INTR-08-2020-0460 |