دورية أكاديمية
Linking improvisational behavior to customer satisfaction: the relational dynamics
العنوان: | Linking improvisational behavior to customer satisfaction: the relational dynamics |
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المؤلفون: | Hultman, Magnus, Yeboah-Banin, Abena Animwaa, Boso, Nathaniel |
المصدر: | Journal of Business & Industrial Marketing, 2019, Vol. 34, Issue 6, pp. 1183-1193. |
URL الوصول: | http://www.emeraldinsight.com/doi/10.1108/JBIM-11-2017-0298 |
قاعدة البيانات: | Emerald Insight |
تدمد: | 08858624 |
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DOI: | 10.1108/JBIM-11-2017-0298 |