دورية أكاديمية
Web design and trust as moderators in the relationship between e-service quality, customer satisfaction and customer loyalty
| العنوان: | Web design and trust as moderators in the relationship between e-service quality, customer satisfaction and customer loyalty |
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| المؤلفون: | Venkatakrishnan, Jeeva, Alagiriswamy, Ravikumar, Parayitam, Satyanarayana |
| المصدر: | The TQM Journal, 2023, Vol. 35, Issue 8, pp. 2455-2484. |
| URL الوصول: | http://www.emeraldinsight.com/doi/10.1108/TQM-10-2022-0298 |
| قاعدة البيانات: | Emerald Insight |
Full Text Finder | تدمد: | 17542731 |
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| DOI: | 10.1108/TQM-10-2022-0298 |