دورية أكاديمية
Balance Theory Applied to Service Quality: A Focus on the Organization, Provider, and Consumer Triad
العنوان: | Balance Theory Applied to Service Quality: A Focus on the Organization, Provider, and Consumer Triad |
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المؤلفون: | Carson, Paula Phillips, Carson, Kerry D., Knouse, Stephen B., Roe, C. William |
المصدر: | Journal of Business and Psychology, 1997 Dec 01. 12(2), 99-120. |
URL الوصول: | https://www.jstor.org/stable/25092583 |
قاعدة البيانات: | JSTOR Journals |
تدمد: | 08893268 1573353X |
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