دورية أكاديمية

Balance Theory Applied to Service Quality: A Focus on the Organization, Provider, and Consumer Triad

التفاصيل البيبلوغرافية
العنوان: Balance Theory Applied to Service Quality: A Focus on the Organization, Provider, and Consumer Triad
المؤلفون: Carson, Paula Phillips, Carson, Kerry D., Knouse, Stephen B., Roe, C. William
المصدر: Journal of Business and Psychology, 1997 Dec 01. 12(2), 99-120.
URL الوصول: https://www.jstor.org/stable/25092583
قاعدة البيانات: JSTOR Journals