دورية أكاديمية
The Pursuit of Excellence in Process Thinking and Customer Relationship Management
| العنوان: | The Pursuit of Excellence in Process Thinking and Customer Relationship Management |
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| المؤلفون: | Dickson, Peter R., Lassar, Walfried M., Hunter, Gary, Chakravorti, Samit |
| المصدر: | The Journal of Personal Selling and Sales Management, 2009 Apr 01. 29(2), 111-124. |
| URL الوصول: | http://dx.doi.org/10.2753/PSS0885-3134290201 |
| قاعدة البيانات: | JSTOR Journals |
PDF full text from Publisher 
Full Text Finder | تدمد: | 08853134 |
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| DOI: | 10.2753/PSS0885-3134290201 |