مورد إلكتروني

Measuring Managerial Effectiveness During The Implementation of Service Strategies

التفاصيل البيبلوغرافية
العنوان: Measuring Managerial Effectiveness During The Implementation of Service Strategies
المؤلفون: Mitchell, Bryant
المصدر: 1559-3355
بيانات النشر: Journal of Business & Leadership 2005-01-01T08:00:00Z
تفاصيل مُضافة: Mitchell, Bryant
Fredendall, Lawrence
Cantrell, Stephen
نوع الوثيقة: Electronic Resource
مستخلص: In service firms performance is contingent upon the operations strategy being pursued. However, little research has been reported which empirically examines the implementation of operations strategy in service firms. We argue that implementing fill operation strategy in service is primarily done through the use of human resources. We then test the proposition that in service firms the most effective operations managers are the ones that make the most effective use of their human resources. This paper develop measures of strategic implementation and tests hypotheses about the effect of strategic implementation on firm performance using published data from the National Basketball Association.
مصطلحات الفهرس: Business, Education, Article
URL: https://scholars.fhsu.edu/jbl/vol1/iss1/16
الإتاحة: Open access content. Open access content
© Fort Hays State University
ملاحظة: Journal of Business & Leadership 1559-3355
أرقام أخرى: KFH oai:scholars.fhsu.edu:jbl-1015
https://scholars.fhsu.edu/jbl/vol1/iss1/16
https://scholars.fhsu.edu/context/jbl/article/1015/viewcontent/fhsu_jbl_v1n1_p129_140.pdf
1358185021
المصدر المساهم: FORT HAYS STATE UNIV
From OAIster®, provided by the OCLC Cooperative.
رقم الأكسشن: edsoai.on1358185021
قاعدة البيانات: OAIster