مورد إلكتروني
Measuring Managerial Effectiveness During The Implementation of Service Strategies
العنوان: | Measuring Managerial Effectiveness During The Implementation of Service Strategies |
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المؤلفون: | Mitchell, Bryant |
المصدر: | 1559-3355 |
بيانات النشر: | Journal of Business & Leadership 2005-01-01T08:00:00Z |
تفاصيل مُضافة: | Mitchell, Bryant Fredendall, Lawrence Cantrell, Stephen |
نوع الوثيقة: | Electronic Resource |
مستخلص: | In service firms performance is contingent upon the operations strategy being pursued. However, little research has been reported which empirically examines the implementation of operations strategy in service firms. We argue that implementing fill operation strategy in service is primarily done through the use of human resources. We then test the proposition that in service firms the most effective operations managers are the ones that make the most effective use of their human resources. This paper develop measures of strategic implementation and tests hypotheses about the effect of strategic implementation on firm performance using published data from the National Basketball Association. |
مصطلحات الفهرس: | Business, Education, Article |
URL: | |
الإتاحة: | Open access content. Open access content © Fort Hays State University |
ملاحظة: | Journal of Business & Leadership 1559-3355 |
أرقام أخرى: | KFH oai:scholars.fhsu.edu:jbl-1015 https://scholars.fhsu.edu/jbl/vol1/iss1/16 https://scholars.fhsu.edu/context/jbl/article/1015/viewcontent/fhsu_jbl_v1n1_p129_140.pdf 1358185021 |
المصدر المساهم: | FORT HAYS STATE UNIV From OAIster®, provided by the OCLC Cooperative. |
رقم الأكسشن: | edsoai.on1358185021 |
قاعدة البيانات: | OAIster |
الوصف غير متاح. |