كتاب إلكتروني
Similarity between Human Beings and Chatbots – The Effect of Self-Congruence on Consumer Satisfaction while considering the Mediating Role of Authenticity
| العنوان: | Similarity between Human Beings and Chatbots – The Effect of Self-Congruence on Consumer Satisfaction while considering the Mediating Role of Authenticity |
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| المؤلفون: | Zogaj, AdnanAff5, Mähne, Philipp M.Aff5, Tscheulin, Dieter K.Aff5 |
| المساهمون: | Bruhn, Manfred, Series EditorAff1, Aff3, Hadwich, Karsten, Series EditorAff2, Aff4 |
| المصدر: | Künstliche Intelligenz im Dienstleistungsmanagement : Band 2: Einsatzfelder – Akzeptanz – Kundeninteraktionen. :427-443 |
| قاعدة البيانات: | Springer Nature eBooks |
| ردمك: | 9783658343255 9783658343262 |
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| DOI: | 10.1007/978-3-658-34326-2_17 |