دورية أكاديمية
The impact of consumer confusion on the service recovery effect of Online Travel Agency (OTA)
| العنوان: | The impact of consumer confusion on the service recovery effect of Online Travel Agency (OTA) |
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| المؤلفون: | Wei, JiahuaAff1, IDs1214402203540x_cor1, Liu, MinkunAff2, IDs1214402203540x_cor2, Li, Wei, Hou, Zhiping, Li, Lei |
| المصدر: | Current Psychology: A Journal for Diverse Perspectives on Diverse Psychological Issues. 42(28):24339-24348 |
| قاعدة البيانات: | Springer Nature Journals |
Find this article in full text from Springer Verlag. 
Full Text Finder | تدمد: | 10461310 19364733 |
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| DOI: | 10.1007/s12144-022-03540-x |