دورية أكاديمية
Does Empathy Matter? An Exploratory Study of Class-Transition Satisfaction in Unplanned Course Interruptions
العنوان: | Does Empathy Matter? An Exploratory Study of Class-Transition Satisfaction in Unplanned Course Interruptions |
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اللغة: | English |
المؤلفون: | Munoz, Laura (ORCID |
المصدر: | Journal of Marketing Education. Aug 2022 44(2):217-234. |
الإتاحة: | SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com |
Peer Reviewed: | Y |
Page Count: | 18 |
تاريخ النشر: | 2022 |
نوع الوثيقة: | Journal Articles Reports - Research |
Education Level: | Higher Education Postsecondary Education |
Descriptors: | Empathy, COVID-19, Pandemics, College Students, College Faculty, Teacher Role, Stress Variables, Student Satisfaction, Access to Computers, Electronic Learning, Anxiety, Best Practices, Teacher Student Relationship, Student Attitudes |
DOI: | 10.1177/02734753211073891 |
تدمد: | 0273-4753 1552-6550 |
مستخلص: | The sudden transition to online course delivery necessitated by the COVID-19 pandemic led to a significant service interruption in the academic lives of college students. Some challenges posed were immediately present such as to how to deliver course material and handle student concerns about classes and life in a new, unexpected, and abrupt "normal." One aspect that arguably can generate a much-improved recovery is the pivotal role that a professor's empathy can provide. This study captures the role of empathy regarding professorial behaviors directly related to the course, those not directly tied to the class, and how they all merge to influence student perceptions of the course. Student's level of perceived stressors related to their life and ultimately their stress level are impacted as well. Findings show empathy plays a key role in positively impacting student satisfaction and well-being while reducing students' sources of concerns such as household conflict, lack of Wi-Fi reliability, lack of access to a constant computer, and financial and food insecurity. |
Abstractor: | As Provided |
Entry Date: | 2022 |
رقم الأكسشن: | EJ1346947 |
قاعدة البيانات: | ERIC |
تدمد: | 0273-4753 1552-6550 |
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DOI: | 10.1177/02734753211073891 |