التفاصيل البيبلوغرافية
| العنوان: |
Towards a more inclusive technical website: Knowledge gaps, performance, experience, and perception differences among various user groups. |
| المؤلفون: |
Tang, Rong1 rong.tang@simmons.edu, Lu, Wenqing1 wenqing.lu@simmons.edu, Gregg, Will1 will.gregg@simmons.edu, Gentry, Steven1 gentrysteven0208@gmail.com, Humeston, Stephen E.1 sehumeston@gmail.com |
| المصدر: |
Proceedings of the Association for Information Science & Technology. 2018, Vol. 55 Issue 1, p494-503. 10p. |
| مصطلحات موضوعية: |
*Metadata, *Audiovisual materials, *Information processing, User-centered system design, Theory of knowledge, Web archiving |
| مستخلص: |
This paper reports a usability and user experience research study of PBCore.org, a WGBH website supporting the PBCore metadata dictionary. Usability testing was conducted with 53 participants who worked in audiovisual processing and archiving. Significant differences in task performances and interaction experiences among user groups were found, most notably between broadcast and information professionals, archivists/librarians and other staff, and participants who had an LIS degree and those who did not. Qualitative observations afforded a deeper understanding of the difficulties that non‐LIS participants encountered. Recommendations for designing a more inclusive technical website include providing contextual and practical information on the homepage, delivering technical content visually and interactively, offering understandable definitions of terminology, and building a vibrant user community. Further research documenting users' knowledge gaps would be valuable. The paper concludes with a call for developing specific usability requirements for technical websites to create an inclusive and accessible user experience. [ABSTRACT FROM AUTHOR] |
| قاعدة البيانات: |
Library, Information Science & Technology Abstracts |
Full Text Finder